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Department of Taxation (161)
Strategic PlanningBiennium
Mission
The Virginia Department of Taxation’s mission is to serve the public by administering the tax laws of the Commonwealth of Virginia with integrity, efficiency, and consistency.
Performance Budgeting System - 2012-2014 Version 1
Last Published: 1/6/2014  9:43:53 AM
 
Budget Information
DollarsPositions
BienniumChapter TitleYear 1Year 2Year 1Year 2
2012-2014Chapter 806, 2013 Appropriation Act$96,335,384$98,654,565927.00930.00
2010-2012Chapter 2, Caboose Bill$159,439,223$159,361,642992.50992.50
2008-2010Chapter 872, Caboose Bill$97,430,849$96,825,458996.50996.50
See Current Year Operating Plan  showing budgets broken out by Program
There are no actively funded capital projects associated with this agency
Performance Measures
Latest performance measures from the Performance Budgeting System for the 2012-2014 biennium
Detailed Measures Report - Table Format
Measure NameAgy or Srv AreaMeasure Class
Average cost to process an individual income tax return.ServiceAreaProductivity
Average number of courses per year for all employeesServiceAreaOther Agency
Average rating received on customer satisfaction surveys.ServiceAreaOther Agency
Average rating received on customer satisfaction surveys.ServiceAreaOther Agency
Number of audit cases created.ServiceAreaOther Agency
Number of taxpayer transactions made through the Department's electronic channels.ServiceAreaAgency Key
Percent of fiscal impact statements provided to the House or Senate Finance Committee before consideration.ServiceAreaOther Agency
Percentage of all refunds from current-year electronically-filed returns issued within 12 days of receipt of the returnServiceAreaAgency Key
Percentage of calls answered before the caller disconnects.ServiceAreaAgency Key
Percentage of customers who give the agency a satisfactory rating.ServiceAreaOther Agency
Percentage of localities that achieve assessments between 70% and 130% of fair market value.ServiceAreaOther Agency
Percentage of open individual income and sales tax appeals less than 120 days old.ServiceAreaOther Agency
Percentage of the compliance goal collected annually.ServiceAreaOther Agency
Percentage variance on the official forecast.ServiceAreaOther Agency
14 Measures     2012-2014 Version 1
VP5.10 - Run Date: 04/20/2014 01:43:05