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Virginia Information Technologies Agency (136)
Strategic PlanningBiennium

The Virginia Information Technologies Agency supports the Commonwealth by providing cybersecurity, information technology infrastructure services and information technology governance.

Document Archive
Document TypeBiennium
Strategic Plan2008-2010
Strategic Plan2010-2012
Strategic Plan2012-2014
Executive Progress Report2012-2014
Budget Information
BienniumChapter TitleYear 1Year 2Year 1Year 2
2016-2018Chapter 780, 2016 Appropriation Act$407,925,987$401,475,684246.00244.00
2014-2016Chapter 732, Caboose Bill$382,316,627$386,196,939271.00269.00
2012-2014Chapter 1, 2014 Acts of Assembly$53,941,672$30,415,563294.00294.00
See Current Year Operating Plan  showing budgets broken out by Program
There are no actively funded capital projects associated with this agency
Performance Measures
Active performance measures for this agency
Detailed Measures Report - Table Format
Measure NameMeasure Class
Availability of Enterprise/Collaborative Production ServicesOther Agency
Average personnel cost per E-911 call received by local public safety answering points (PSAPs)Productivity
Customer agency adoption of VITA-offered enterprise shared services, particularly MITA platform. Target: 50% increase in citizen utilization (transactions) of Commonwealth Authentication System (CAS) to access eHHR and other systems in CA2015.Agency Key
Number of jurisdictional (county, city, town) updates processed for the road centerline (RCL) database for VGIN Services.Other Agency
Percent of growth in geospatial services usage compared to the previous year.Other Agency
Percent of localities and state agencies satisfied with the 9-1-1 and geospatial Public Services Communication services provided by Virginia Information Technologies AgencyOther Agency
Percentage of commonwealth executive branch agencies achieving satisfactory results in reviewing their environment for adequate compliance with the Commonwealth's Information Security Program. Currently 30% of agencies have completed required security audits. Target: 50% increase in compliance CY2015Agency Key
Percentage of Commonwealth major information technology (IT) projects completed on time and on budget against their managed project baseline. Target: 100% performance for all major technology projects.Agency Key
Percentage of employees accessing available VITA Knowledge Center and VITA's Skillport resources to enhance their knowledge base and skillsets.Other Agency
Percentage of new information technology efforts (strategic plans, projects, procurement requests/contracts, etc.) that met the standards and requirements of the Commonwealth's Enterprise Architecture (EA).Other Agency
Percentage of payments for delivered goods and services paid by the required payment due date. Target: 95% compliance.Agency Key
Percentage of Security Services Service Level Agreements met or exceededOther Agency
Percentage of service level objectives (defined in customer agency memorandums of understanding) met or exceeded. Target: 100% SLA performance for ITP services. Agency Key
Percentage of service level objectives met or exceeded in Data Center servicesOther Agency
Percentage of service level objectives met or exceeded in Desktop and End User ServicesOther Agency
Percentage of service level objectives met or exceeded in Network ServicesOther Agency
16 Measures
VP5.10 - Run Date: 04/29/2017 11:20:01